Legal

Privacy Policy

Effective date: 6 April 2026 · BuildCode · Griffith, NSW, Australia

This Privacy Policy explains how BuildCode collects, uses, and protects your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or services, you consent to the practices described in this policy.

1. Who We Are

BuildCode is a web design and development agency based in Griffith, NSW, Australia. We are the data controller responsible for personal information collected through this website (buildcodestudio.com.au) and our services. For privacy-related enquiries, contact us at contact@buildcodestudio.com.au.

2. What Information We Collect

We collect personal information that you voluntarily provide when using our services, including: your name, email address, phone number (optional), business name, and any details you include in a contact form or quote request. We do not collect sensitive information (such as financial or health data) through this website.

3. How We Use Your Information

We use the personal information you provide to: respond to your enquiries and quote requests, communicate about your project, send project-related updates, and improve our services. We do not use your information for unsolicited marketing. We will not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing

We process your personal information on the basis of your consent (when you submit a form) and our legitimate interest in responding to business enquiries and delivering the services you have requested.

5. Third-Party Services

Our website uses Vercel Analytics to understand visitor behaviour. Vercel Analytics is privacy-focused and does not use cookies or collect personally identifiable information — it uses aggregated, anonymised data only. Our website is hosted on Vercel's infrastructure (Sydney region). For more information, see Vercel's Privacy Policy at vercel.com/legal/privacy-policy.

6. Data Storage & Security

Personal information submitted through our forms is transmitted securely via HTTPS. We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. How Long We Keep Your Data

We retain personal information for as long as necessary to fulfil the purpose for which it was collected — typically for the duration of a project relationship and up to 7 years afterward for legal and financial record-keeping purposes. You may request deletion of your data at any time (see Section 9).

8. Cookies

This website does not use cookies for tracking or advertising purposes. Vercel Analytics operates without cookies. If this changes in the future, we will update this policy and display an appropriate notice.

9. Your Rights

Under the Australian Privacy Act 1988, you have the right to: access the personal information we hold about you, request correction of inaccurate information, request deletion of your information (where legally permissible), and lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe we have mishandled your information. To exercise any of these rights, contact us at contact@buildcodestudio.com.au.

10. Links to Other Websites

Our website may contain links to third-party websites (such as demo sites or external resources). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at contact@buildcodestudio.com.au. BuildCode · Griffith, NSW, Australia.